FAQs
🛍️ Ordering & Shipping
How do I place an order?
Browse the website, add items to your cart, and proceed to checkout. You'll need to provide shipping and payment information to complete your purchase.
What payment methods are accepted?
Most brands accept major credit/debit cards (Visa, MasterCard, American Express), PayPal, and sometimes digital wallets like Apple Pay or Google Pay.
How can I track my order?
After your order ships, you'll receive a tracking number via email. You can use this number on the carrier's website to monitor your shipment.
Do you ship internationally?
Many brands offer international shipping, but it's best to check the specific shipping policies on the website for details.
🔄 Returns & Exchanges
What is your return policy?
Typically, items can be returned within 30 days of purchase if they are unworn and in original condition. Some brands may offer store credit instead of refunds.
How do I initiate a return or exchange?
Contact customer service through the website's contact form or email. They will provide instructions and a return authorization if applicable.
Are there any items that cannot be returned?
Commonly excluded items include final sale items, opened intimate apparel, or items with hygiene seals that have been broken.
💬 Customer Support
How can I contact customer service?
Look for a "Contact Us" page on the website. This often includes an email address, phone number, and sometimes a live chat option.
What are your customer service hours?
Hours can vary, but many brands operate Monday through Friday, 9 AM to 5 PM local time.