FAQs

🛍️ Ordering & Shipping

  • How do I place an order?

    • Browse the website, add items to your cart, and proceed to checkout. You'll need to provide shipping and payment information to complete your purchase.

  • What payment methods are accepted?

    • Most brands accept major credit/debit cards (Visa, MasterCard, American Express), PayPal, and sometimes digital wallets like Apple Pay or Google Pay.

  • How can I track my order?

    • After your order ships, you'll receive a tracking number via email. You can use this number on the carrier's website to monitor your shipment.

  • Do you ship internationally?

    • Many brands offer international shipping, but it's best to check the specific shipping policies on the website for details.

🔄 Returns & Exchanges

  • What is your return policy?

    • Typically, items can be returned within 30 days of purchase if they are unworn and in original condition. Some brands may offer store credit instead of refunds.

  • How do I initiate a return or exchange?

    • Contact customer service through the website's contact form or email. They will provide instructions and a return authorization if applicable.

  • Are there any items that cannot be returned?

    • Commonly excluded items include final sale items, opened intimate apparel, or items with hygiene seals that have been broken.

💬 Customer Support

  • How can I contact customer service?

    • Look for a "Contact Us" page on the website. This often includes an email address, phone number, and sometimes a live chat option.

  • What are your customer service hours?

    • Hours can vary, but many brands operate Monday through Friday, 9 AM to 5 PM local time.